Explaination

The "Orion Dashboard" (also known as "ConnectWise Dashboard" or "ConnectWise Module") serves the fundamental purpose of give a holistic view for the website client, and give then information regards to the company details in the record, a histogram of the hours they have been spending in the the past month, and a list of ticket they opened recently.

info

For performance reasons, we can only display a limited amount of entries on the histogram and ticket, the threshold is around 14 days, if you go over this the site may be extremely slow to load; Or in the worst condition, even timeout and raise a failure.

The "Orion Dashboard" module is a one page module, and can be divided into three components:

• Company Overview, which allows client to inspect the address, contact, etc they propogate on our connectwise database. Bringing ease for confirmation of informations.

• Time-Spenditure Histogram, which allows client to inspect their spending in the past two weeks, a client can choose the time range by clicking on the calendar icon (the other from/to time will update accordingly)

• Ticket List: which allows client to view a list of ticket they opened with the "web support" team of the company "OPC.IT" (opc6005)